Director of Business Services & Technology

Scotts Valley Unified School District | 07/2024 - Present | Scotts Valley, CA

• Managed a $30 million budget, overseeing accounting, payroll, and fiscal operations.

• Technology Leadership & IT Infrastructure Management

• Led district-wide IT services, overseeing network infrastructure, cybersecurity, and data management.

• Managed the migration from MikroTik routers to Cisco 3850 switches, optimizing network performance and security.

• Ensured compliance with CIPA, FERPA, and cybersecurity regulations, implementing firewalls, endpoint protection, and access control measures.

• Spearheaded E-Rate funding applications, securing financial support for IT infrastructure upgrades.

• Supervised cloud-based systems (Azure, Google Workspace, AWS, Microsoft 365) for seamless district operations.

• Implemented data governance policies to protect student and employee information, ensuring compliance with state and federal laws.

• Managed the district’s CALPADS, CBEDS, and data reporting systems, ensuring accuracy and timely submissions.

• Developed and enforced cybersecurity protocols, leading district-wide security awareness training to mitigate risks.

• IT Support & Automation

• Provided technical support and training for teachers, staff, and administrators on SIS, ERP, and cloud-based platforms.

• Oversaw VoIP and communication systems, ensuring reliable district-wide connectivity.

• Led implementation of AI-powered automation tools to streamline finance, HR, and student data processing.

• Administered and maintained district email servers, student information systems (SIS), and cloud-based financial software.

• Collaborated with CITE (California IT in Education) and other industry leaders to stay ahead of emerging edtech trends.

• Integrated AI-driven curriculum resources and e-learning platforms, enhancing digital learning and IT accessibility.

• Technology & Business Collaboration

• Served as the liaison between IT and business operations, ensuring technology aligns with district financial goals and educational objectives.

• Represented SVUSD in county-wide technology meetings, ensuring alignment with Santa Cruz County Office of Education (SCCOE) policies.

• Led IT procurement, vendor negotiations, and contract management, ensuring cost-effective technology investments.

• Designed and implemented disaster recovery and business continuity plans, minimizing IT downtime risks.

Fiscal Specialist

Seattle Public Schools | 01/2024 - 06/2024 | Seattle, WA

• Managed a $9-$12 million budget, ensuring accurate financial reporting and fund allocation.

• Provided IT support for financial applications, ensuring seamless integration with district-wide financial and HR systems.

• Worked with Azure data services (SQL, Synapse Analytics, Data Factory) to manage financial data storage and reporting.

• Utilized SaaS, VoIP, Power BI, SAP, Escape, PowerSchool, Tableau, & other financial tools for data visualization & decision-making.

• Implemented data security measures to safeguard sensitive student and financial information.

• Provided training on financial software tools, including budget forecasting applications and ERP systems.

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Staff Services Analyst (Payroll/Admin/IT)

Trinity County Health & Human Services | 07/2023 - 12/2023 | Trinity County, CA

• Processed payroll and financial reports, ensuring compliance with federal, state, and local regulations.

• Managed HR, IT support, and financial data systems (Azure, Workday, SAP, CAMS).

• Provided technical support for payroll & accounting software, troubleshooting system errors & ensuring accurate financial transactions.

• Worked with Azure Data Services (SQL, Data Lake, Synapse, Data Factory) to store, process, and analyze financial and HR data.

• Implemented data security measures, ensuring compliance with HIPAA and financial data protection standards.

• Administered cloud-based payroll and HR platforms, providing support and training to employees.

• Conducted IT audits to identify system inefficiencies and recommend improvements in data processing.

• Provided training sessions on IT tools, payroll systems, and timekeeping software for employees.

• Developed and maintained automated workflows using Microsoft Power Automate and Excel macros to enhance efficiency in payroll and HR operations.

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Information Technology Specialist

Trinity County Office of Education | 01/2023 - 06/2023 | Trinity County, CA

• Managed network infrastructure, server maintenance, and cybersecurity across multiple school sites.

• Provided technical support for staff, troubleshooting hardware/software issues across Windows, macOS, and Chromebook platforms.

• Installed, configured, and maintained district websites, Windows/Linux servers, and cloud-based applications.

• Worked with Azure SQL, Synapse Analytics, Data Lake, and Microsoft Exchange for data management and automation.

• Designed and maintained Local Area Networks (LANs) and Wide Area Networks (WANs) to optimize connectivity.

• Oversaw IT budget and expenditures, ensuring cost-effective procurement and resource allocation.

• Implemented cybersecurity protocols and IT policies to safeguard sensitive data and prevent unauthorized access.

• Provided training and technical workshops for teachers and staff on emerging educational technology tools.

• Managed district email systems, VoIP, and cloud collaboration tools to enhance communication and workflow efficiency.

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Information Technology Specialist

California State University, Northridge | 01/2021 - 01/2023 | Northridge, CA

• Provided campus-wide IT support, troubleshooting hardware, software, and network issues for faculty, staff, and students.

• Managed cloud services, cybersecurity, and database administration to enhance IT infrastructure reliability.

• Assisted in the implementation and maintenance of virtual environments (VPN, Citrix, and remote access tools).

• Supported Learning Management Systems (LMS) such as Canvas and collaborated with faculty on digital learning solutions.

• Installed, configured, and maintained SaaS applications, Microsoft 365, Google Suite, and Adobe Creative Cloud.

• Worked with Azure Data Services (SQL, Data Lake, Synapse, Data Factory) for data storage and processing.

• Developed and enforced IT security policies, including multi-factor authentication (MFA), endpoint protection, and intrusion detection.

• Conducted training sessions for faculty and students on IT best practices, cybersecurity awareness, and software applications.

• Led team recruitment, training, and performance evaluations for IT technicians and support specialists.

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